Amazon is Hiring Work from Home in Most States!

Amazon is Hiring Work from Home Now!

Amazon is a huge global conglomerate. This Fortune 100 company makes over $300 billion a year! They are hiring work from home customer support specialists now!

If you want to make up to $200k in a few years, CLICK HERE to become a home-based proofreader.  Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and make up to $60/hr! HEAD HERE to begin your work-at-home career NOW!

DESCRIPTION

Shopbop, a fully integrated Amazon subsidiary in Madison, WI, is looking for an action-oriented, motivated individual who has an obsession for customer satisfaction and experience working with high-end merchandise. Successful candidates will be responsible for achieving explicit department goals. An ideal candidate will excel in a fast-paced, multitasked, dynamic environment.

This is a full-time, direct hire position that pays $19.00/hour. We are a call center open 7am-9pm CST, 7 days a week. Must have the flexibility to work a variety of shift assignments including nights/weekends/holidays/OT Peak.

Shopbop is the premier online shopping destination for what’s new and what’s next in fashion and style, offering customers around the world the best selection from both established and emerging designers. Working with more than 500 international brands, Shopbop offers customers in 165 countries a selective and nuanced fashion-forward assortment of ready-to-wear and accessories with fast, free global shipping.

In this Customer Support Specialist, you will be the voice of Shopbop, fielding real-time calls in a virtual, call center environment from customers globally. The ideal Customer Support Specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding service to all our customers.

This role is a fully remote, work from home position. Candidate location restrictions may apply.

Key job responsibilities
• Act as a Brand Ambassador for Shopbop, providing world-class service to all Customers

• Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live chat and/or social media
• Provide Customers with critical service and product information, ensuring customer satisfaction
• Demonstrate sound understanding and comprehensive knowledge of the Shopbop’s full range of products and services
• Handle customer inquiries and/or cases through different channels in a timely and professional manner decisions in consideration of the policies and procedures within the Service Level Agreement
• Ensure clear and accurate data capture, be able to provide both quantitative and qualitative insights of customers’ voices
• Utilize a variety of software programs to resolve customer inquiries
• Work with external shipping contractors to assist customers with both domestic and international issues

BASIC QUALIFICATIONS

• 2+ years of experience within a luxury customer service-focused environment, such as contact center, luxury retail, or hospitality (preferred)
• Excellent verbal and written communication skills. Able to handle difficult conversations with a high level of empathy and integrity
• Be confident to make decisions with late returns, faulty goods and compensations if necessary
• Proficiency in basic math with ability to compute refunds before and after discounts, and apply specified percentages, tiered promotional codes, and partial discounts to orders
• Ability to work a set schedule (scheduled start, stop, breaks and lunches), including nights, weekends, and holidays, with required overtime as business needs; flexibility required during peak times
• The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and turn on the camera when requested by leadership
• This is a Virtual Role and requires a home work area that is free from background noise where you can connect to the internet and work on your deliverables
• Experience working under pressure in a high-volume environment while maintaining standards for productivity, quality, and service
• The ability to meet the Shopbop and Amazon Customer Contact Center Work from Home Guidelines and expectations which includes using a wired, high-speed Internet, Modem or Router w/ Ethernet Port – Customer Support Specialists must connect directly (No Satellite Internet or Wi-Fi)
• Highly proficient with desktop applications such as MS Office and Internet browsers; Comfortable working with computers and smartphones. Ability to quickly learn how to use new websites and apps
• High school diploma or equivalent.

PREFERRED QUALIFICATIONS

• Fluency in one of the following languages is preferred: Russian, Korean, Japanese, or Spanish

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

Related Posts

How to Proofread Anywhere, Make Money Every Week and Quit Your Job!

Work from Home Computers and Digital Tools. Get them Here and Make Money Online.

This Blogger Went from $0 to $30 Million a Year. Read This Amazing Story Here!

How to Start a Blog for FREE. Sign up with Bluehost and Save 50%

How to Start a Blog – The Best WordPress Themes for New Bloggers

100+ Work at Home Jobs for Beginners 2020 – No Experience Needed

U.S Government Wants to Pay You $23 an Hour to Work from Home 2020

50+ Proofreading Editing Jobs Online – Proofreading Jobs For Beginners 2020

120 Legitimate Ways to Make Extra Money 2020

16 Best Ways to Make Money on Pinterest in 2020

Virtual Assistant Jobs and Pinterest Jobs 2020 – How to Become a Pinterest Virtual Assistant

120+ Non-Phone Work From Home Jobs – 2020 Best List

The Coolest Tools for Making Money Online. Check Them Out Here

How to Apply for Bluehost Affiliate Program. Click Here to See How Bloggers Make Millions from Bluehost.

Survey Junkie Review: How to Make Money on Survey Junkie. Legit or Scam?

How to Start a Profitable WordPress Blog. Go Here and Use This FREE Step-by-Step Guide.


Comments

Keep it Real! Comment NOW!



Source link

#Amazon #Hiring #Work #Home #States